Contacting Sbotop support 📞
The quickest route to Sbotop support is live chat, which is staffed 24/7. It is the only support channel the brand publishes for players, and you can use it for account, deposit and bonus questions.
Contact methods
Live chat is the confirmed channel. A support email address and a phone number are not published, so we list none here; do not trust addresses quoted on third-party pages or in messages claiming to come from the brand.
- Live chat: available around the clock, every day.
- Email: not published by the operator.
- Phone: not published by the operator.
Support languages
The support desk works in 12 languages: English, Simplified Chinese, Bahasa Indonesia, Vietnamese, Thai, Portuguese, Japanese, Korean, Burmese, Khmer, Bengali and Bahasa Melayu. The line-up leans towards Asian markets, so English is one of many options rather than the main focus, which matters if you want detailed written replies in fluent English.
Response times
The operator does not publish a guaranteed response time. Chat is open 24/7, but a stated reply speed is not given, so keep a screenshot of the conversation for any dispute about a deposit or bonus. Useful details to have ready: your username, the transaction hash for a crypto deposit, or the bank reference for a bank transfer. The accepted payment methods are Bank Transfer, Bitcoin, Ethereum, USDT TRC20 and USDT ERC20.
Operator and licence information
Sbotop is run by Entrope S.R.L, a Costa Rica company with company number 3-102-935005, according to the site's terms page. The brand holds no UK licence and no licence valid for the United Kingdom market.
In practice this means UK complaint routes such as the UK Gambling Commission are not available for disputes with this operator. Your contact point is the live chat, and the operator's terms govern any dispute. Use only the official site to reach support, and treat the minimum age of 18+ as a firm requirement.
If gambling stops being enjoyable, set deposit limits and take regular breaks. GamCare offers free support for anyone in the UK affected by gambling.
